Breakfast is optional and not included in the standard rate. If you would like to have breakfast on site please select the breakfast option at the time of booking. Breakfast is not included if you have have had a discounted rate..

The Tea House is a medieval building which is not adapted to accommodate those who have mobility difficulties. Some of the stairs are quite steep and some doorways and beams are very low. The floors are uneven in places which adds to the character but does not aid mobility. If you have any queries please contact your host before booking to discuss whether or not it will be suitable for your own particular needs

If you cancel your booking anytime before 14 day prior to arrival, you will be entitled to a full refund. However if you have bought a non refundable deal this will depend on the terms of the deal.

Check in is from 3pm. There is no reception desk so it is important for your own convenience and comfort that you agree a time with your host so that there will be someone there to let you in, give you your keys and ensure you have everything that you need.

Yes certainly! If you need to leave luggage here before you are able to check in, that is not a problem at all. However you must arrange a time so that there is someone available to help you.

We are sorry but pets are not permitted

There is no parking at The Tea House but there are many car parks close by. I would recommend the Market Car Park TN31 7NA which is only 2 or 3 minutes walk away and costs £2.50 for24 hours.

So sorry but unfortunately The Tea House is not suitable for children. we have a policy that only people over the age of 16 can stay.

Only paying guests are to be in the house. Please do no invite anyone else in as this like most B7B is a private residence and does not have the facilities of a hotel.

We ask that quiet time is observed between 11pm and 9am to respect other guests.

This is not permitted as the alleyway is not part of The Tea House. If you need help unloading luggage please contact your host who will coordinate with you to assist.

We have both available so please let your host know if you have a preference. Please also be aware that if you suffer from severe allergies that there are 2 dogs living within the premises - although not in the guest areas.

Dairy alternatives are available but for any other needs please contact your host to discuss your particular requirements. Breakfast is not included in the price so if you have special dietary requirements which we cannot meet, please choose room only rate and you will find that, as we are so centrally positioned in the town, there are many lovely eateries on our doorstep which should be able to meet your needs.

NO - we have a strict no smoking policy

Yes

No, this is not included but should you need fresh towels, cups, replenishment of coffee, tea or biscuits, we will happily provide those is you let us know.